Supported regions
Account and payment availability can vary by location and payment method.
Website access, account registration, model availability, and payment methods may have different geographic coverage. Access to the Vergora website does not mean that every model and payment method is available.
Check before using the service
| Area | What to confirm |
|---|---|
| Account | Registration, verification, and sign-in are available in the current region |
| Model | The selected model is available to the current account and region |
| API key | Model scope and source restrictions allow the request |
| Payment | Checkout offers a method available on the current device and in the current region |
| Usage rules | The task and content comply with applicable rules |
Payment method differences
Methods shown at checkout may depend on the device, wallet, region, and payment service capabilities. Use only the methods offered on the page. Do not assume that an option shown to another user is available to your account.
When access is restricted
- Identify whether the issue occurs during registration, sign-in, model selection, API access, or payment.
- Save the page message, time, and related Model ID or order number.
- Review the account, API key, and model documentation.
- If the issue continues, provide redacted details to support.
Do not use false identity or location information to bypass restrictions. Availability of one feature does not guarantee that all models, payment methods, or future versions will have the same availability.
Information to provide to support
- Country or region.
- The exact step where the issue occurred.
- Time and time zone.
- Model ID, Request ID, or order number.
- Redacted page message or error.
Never send a password, verification code, complete API key, or complete payment credential.